It’s a common question among cake artists –
“How do I make sure the cake I’ve spent hours of my time creating is transported and stored correctly
after it has left my possession?”
The simple answer? Unfortunately you can’t control this once it has been collected! BUT you CAN provide your client with all the information they need so that they can hopefully feel confident in keeping their cake safe until their event.
Today I’m sharing the simple form that I use for my cake collections, which contains the key information I provide to my client to hopefully ensure that their cake stays safe during transport and storage at their house/venue. It’s easy to assume that everyone knows how to travel with cake, but I realised after years of looking at my clients’ nervous faces when I hand their cake over that it isn’t as common sense as we might think!
It’s important to note that all the information I provide on this form has already been provided elsewhere – mainly in my Terms and Conditions and then by email to my client. When I confirm the client’s collection day and time by email I always include a short sentence on my suggestions for transport. I started doing this because so many times clients arrive at their collection time with a car full of other things, and often the cakes are wide and tall so won’t always fit in a footwell unless they’re driving a particularly large car! So I figured the more information I can give them in advance the better!
The key information I include in my form is where the cake should sit in the car (I can’t tell you how many times clients have assumed they can just place the cake on the back seat with no-one to hold it!) and a reminder of the allergen information. As the parent of a child with allergies and having allergies myself, I can’t stress enough how important this aspect is. I also leave a blank space at the bottom of the form where I hand write information specific to each individual cake order. This usually covers information such as highlighting where I’ve used non-edible supports and giving full details of the figures/toppers.
You can access the form here. Please note I do use a branded version because I think that’s important, and I use A5 size as I think it’s a better use of paper than printing one form per A4 sheet. I’m happy for you to take the information on this form and create your own branded version for your business use. Or I can do it for you for a small fee – just drop me a message on Instagram as that’s where I hang out the most!
It really is a must for all cake designers to use something like this, I hope you find it useful!